How to have better conversations.
"The biggest communication problem is we do not listen to understand. We listen
to reply," Stephen Covey.
In conversations, most people aren't actually listening. We're already busy
thinking about what we're going to say next without actually hearing the words
the other person is saying.
In his book How to Win Friends and Influence People, Dale Carnegie shares a
story where he once struck a conversation with a botanist at a dinner party. He
listened for hours as she went on about gardens, plan
